Frequently Asked Questions

Below you’ll find answers to frequently asked questions regarding our services, pricing, and cleaning standards. Our goal is to provide clarity and transparency so you know exactly what to expect from your cleaning experience.

Do you clean multi-level homes or homes with stairs?

Yes. Homes with stairs or multiple levels typically require additional time and may be priced differently. These homes are assessed individually to ensure proper staffing and scheduling.

Are your listed prices final?

Listed estimates apply to standard apartments and condos. Single-family homes, multi-level layouts, and larger spaces may require custom estimates based on scope and labor.

Upholstery Vacuuming (Add-On)

Thorough vacuuming of an upholstered item, including lifting and cleaning beneath seat cushions (if applicable) to remove debris and pet hair. Available as an add-on service to regular cleaning sessions. Shampooing and stain removal are not included.

Do you provide cleaning supplies?

Yes. We provide all professional-grade cleaning supplies needed for the service.

What is included in a regular cleaning vs. a deep cleaning?

Regular cleanings focus on maintenance and upkeep, while deep cleanings address buildup and detailed areas that require extra time and care. Detailed checklists for each service type are available on our website.

Do you offer commercial cleaning services?

Yes. We provide cleaning services for select commercial spaces, including offices, salons, and small businesses. Commercial services are customized based on layout and frequency.